How are online reviews beneficial for both parties?
According to a study conducted by Anderson and Magruder, reviews create a closer link between restaurants and customers.
According to a study conducted by Anderson and Magruder, reviews create a closer link between restaurants and customers.
22% of customers denied that they would prefer opting for service from a business with at least one negative review.
94% of diners in the US are directly affected by the online reviews, when customers are deciding on a restaurant.